[vimeo 7401011]The answer is LucyPhone!!!! LucyPhone is a service where it holds on the line for you when your on hold with a company. Instead of waiting for hours. Here is how it works. First, go there website and dial the company you want to dial and enter your number. Your phone will ring and you will be connected to the company you dialed. Fallow through the call tree and when your put on hold press "*" two times. LucyPhone will wait for you and call you back when a company Representative picks up and your done!